Terms of Service

Company Name: Results By Cami
Company Address: 243 Mission Arroyo Vis Kerrville TX, 78028
Company Email: [email protected]
Website: www.resultsbycami.com

1. Introduction

These Terms of Service “Terms” govern your access to and use of the website, services, programs, coaching, consulting, wellness education, bioenergetic assessment support, community spaces, digital materials, communications, and related offerings provided by Results By Cami “Company,” “we,” “us,” or “our.”

By visiting our website, booking a call, submitting a form, purchasing a service, participating in a program, joining a community, receiving communications from us, or otherwise engaging with Results By Cami, you agree to these Terms.

If you do not agree to these Terms, please do not use our website or services.

2. Who We Serve

Results By Cami provides coaching, consulting, wellness education, bioenergetic assessment support, nervous system regulation support, limiting belief work, integration practices, family plans, and related services.

Our services are designed primarily for high-achieving women 40+ who are experiencing exhaustion, reduced clarity, overwhelm, stress, lack of resilience, non-restorative rest, or a sense that life feels harder than it should.

We may also provide services to families and individuals under the age of 18 through family plans or with appropriate parent or legal guardian involvement.

Services are provided in English and are offered primarily to clients in the United States, Australia, and Europe.

3. Nature of Services

Results By Cami may provide services that include, but are not limited to:

Coaching and consulting

Wellness education

Bioenergetic body-field assessment support

Personalized wellness support plans

Nervous system regulation guidance

Limiting belief work

Integration practices

Accountability calls

Private community access

Family plans

Group programs

Digital resources, worksheets, recordings, and educational materials

Maintenance frameworks and lifestyle support

The specific services included in your package, program, or plan will be described in your proposal, invoice, checkout page, client agreement, onboarding materials, or written communication from Results By Cami.

4. Not Medical, Mental Health, or Emergency Services

Results By Cami does not provide medical care, medical diagnosis, medical treatment, psychotherapy, psychological counseling, emergency care, crisis intervention, licensed nutrition therapy, or any other licensed healthcare service unless expressly stated in a separate written agreement and provided by a properly licensed professional.

Our services are for coaching, consulting, educational, personal development, and wellness support purposes only.

You understand and agree that:

Our services are not a substitute for medical advice, diagnosis, treatment, therapy, or emergency care.

You should consult a licensed physician, mental health professional, or other qualified healthcare provider regarding any medical, mental health, psychological, or health-related condition.

You should not disregard professional medical advice or delay seeking professional care because of information received from Results By Cami.

Bioenergetic assessments are not intended to diagnose, treat, cure, or prevent any disease or medical condition.

Results By Cami does not prescribe medication, recommend stopping medication, or advise you to ignore professional medical guidance.

If you are experiencing a medical emergency, mental health crisis, or believe you may be at risk of harming yourself or someone else, contact emergency services or a crisis resource in your location immediately.

5. No Guaranteed Results

Results By Cami is committed to providing thoughtful, personalized, high-quality coaching and consulting support. However, your results depend on many factors, including your participation, consistency, personal history, lifestyle, health status, willingness to implement practices, outside support, and individual circumstances.

We do not guarantee any specific outcome, including but not limited to:

Increased energy

Improved sleep

Greater mental clarity

Reduced stress

Emotional relief

Improved resilience

Improved relationships

Business, career, or financial outcomes

Health improvements

Changes in symptoms or conditions

Personal transformation

Client stories, testimonials, examples, case studies, or marketing statements are illustrative only. They do not promise or guarantee that you will experience the same or similar results.

6. Client Responsibility

By using our services, you acknowledge that you are responsible for your own physical, mental, emotional, financial, relational, and personal well-being.

You agree to:

Make your own informed decisions.

Participate honestly and respectfully.

Seek licensed medical, mental health, legal, financial, or other professional advice when needed.

Use personal judgment when applying information, suggestions, practices, or recommendations.

Notify us of any circumstances that may affect your ability to participate safely.

Understand that coaching and consulting require active participation and personal responsibility.

Results By Cami may offer support, structure, education, and accountability, but you remain responsible for your decisions, actions, and results.

7. Eligibility and Minors

Adults age 18 and older may use our services directly.

Results By Cami may also provide services to individuals under the age of 18 through family plans or with appropriate parent or legal guardian involvement.

If a client is under 18:

A parent or legal guardian must provide consent.

A parent or legal guardian must complete any required enrollment documents.

A parent or legal guardian accepts financial and legal responsibility for the minor’s participation.

A parent or legal guardian may be required to participate in sessions, planning, or communication as appropriate.

Results By Cami may decline, pause, or discontinue services if we determine that our services are not appropriate for the minor, family, or circumstances.

By enrolling a minor, the parent or legal guardian represents that they have the legal authority to do so and agrees to these Terms on behalf of the minor.

8. Family Plans

Results By Cami may offer family plans or services involving more than one family member.

Family plan terms, including who may participate, how sessions are structured, whether individual or shared sessions are included, how communication is handled, and what information may be shared among family members, will be described in a separate client agreement, proposal, onboarding materials, or written communication.

Because family plans may involve personal or sensitive information, all participants agree to respect privacy, confidentiality, and appropriate boundaries.

For minors, parent or legal guardian consent is required.

9. Fees, Payment, and Program Enrollment

Fees vary depending on the specific service, package, program, family plan, payment option, duration, and level of support purchased.

Current pricing, payment terms, installment options, due dates, late payment terms, refund policies, cancellation terms, and program duration will be described in a separate client agreement, invoice, checkout page, proposal, or written communication.

By purchasing services, you agree to pay all fees when due according to the terms presented at the time of purchase.

If you choose a payment plan, you authorize us or our payment processor to charge the payment method provided according to the payment schedule. Payment plans are not subscriptions unless specifically described as such.

10. Refunds, Cancellations, and Pauses

Refund, cancellation, pause, and transfer terms may vary by service, package, program, family plan, or promotion.

Unless otherwise stated in a separate written client agreement, invoice, checkout page, or written policy, payments may be non-refundable due to the personalized nature of the coaching, consulting, assessment, planning, family support, and wellness services provided.

If you are on a payment plan, you remain responsible for completing all scheduled payments unless otherwise agreed in writing.

We reserve the right to pause or terminate access to services, calls, materials, or community spaces for non-payment.

11. Scheduling, Rescheduling, and Missed Sessions

Clients are responsible for scheduling and attending calls, assessments, meetings, and sessions according to the process provided by Results By Cami.

If you need to reschedule, you agree to provide reasonable advance notice.

Missed sessions, late arrivals, or failure to schedule may result in forfeiture of that session unless otherwise stated in your client agreement or written policy.

Results By Cami may reschedule sessions when needed due to illness, emergencies, technology issues, travel, scheduling conflicts, or other reasonable circumstances.

12. SMS/Text Messaging

Results By Cami may use SMS/text messaging primarily to remind clients of appointment times, upcoming meetings, scheduling updates, meeting links, and service-related information.

By providing your mobile phone number and consenting to SMS communication, you agree to receive service-related text messages from Results By Cami.

Message and data rates may apply. Message frequency may vary.

You may opt out of SMS messages at any time by replying STOP or by contacting us at [email protected]. You may request help by replying HELP or contacting us by email.

We do not use SMS for emergencies, medical advice, crisis support, or highly sensitive personal information.

We are not responsible for delayed, failed, blocked, or undelivered SMS messages caused by carriers, devices, service providers, or technical issues.

The FCC has addressed consent and revocation rights for robocalls and robotexts under the TCPA, so your SMS consent language and opt-out handling should be kept clear and operational.

13. WhatsApp and International Messaging

For international clients, or where appropriate for client convenience, Results By Cami may use WhatsApp or WhatsApp Business for appointment reminders, meeting links, scheduling updates, and service-related logistics.

By providing your WhatsApp number, contacting us through WhatsApp, or consenting to WhatsApp communication, you agree to receive service-related WhatsApp messages from Results By Cami.

WhatsApp is a third-party platform owned by Meta. Your use of WhatsApp is also subject to WhatsApp’s own terms, policies, and privacy practices. WhatsApp Business Terms state that businesses are responsible for securing necessary rights, consents, and permissions, including opt-in where applicable.

Please do not send highly sensitive personal, medical, financial, emergency, or crisis-related information through WhatsApp.

You may opt out of WhatsApp communication at any time by replying STOP, asking us not to contact you through WhatsApp, or emailing [email protected].

We are not responsible for delayed, failed, blocked, or undelivered WhatsApp messages caused by WhatsApp, Meta, internet access, device settings, or other third-party systems.

14. Email and Service Communications

By using our services, you agree that we may send you service-related emails, including appointment information, onboarding materials, billing notices, program updates, client support communications, legal notices, and other non-marketing communications.

You may also choose to receive marketing emails, newsletters, educational content, invitations, or promotional communications. You may unsubscribe from marketing emails at any time.

Even if you unsubscribe from marketing emails, we may continue sending service-related communications where needed to provide services, manage your account, or comply with legal obligations.

15. Community Guidelines

If you participate in a private community, group program, online forum, messaging group, or shared client space, you agree to:

Treat others with respect.

Maintain confidentiality regarding what others share.

Not harass, bully, shame, threaten, or discriminate against others.

Not share another participant’s personal information without permission.

Not solicit, promote unrelated services, or market to other participants without permission.

Not post false, harmful, abusive, unlawful, explicit, or inappropriate content.

Not provide medical, mental health, legal, or financial advice to other participants unless you are appropriately licensed and authorized to do so.

Use discretion when sharing personal or sensitive information.

We reserve the right to remove content, restrict participation, or terminate community access if needed to protect safety, privacy, confidentiality, or the integrity of the community.

16. Confidentiality

Results By Cami respects the confidentiality of information you share in coaching, consulting, assessments, calls, forms, and client communication.

However, coaching confidentiality is not the same as legally privileged medical, therapeutic, legal, or psychological confidentiality.

We may disclose information:

With your consent.

As needed to provide services.

To trusted service providers supporting our business.

If required by law, subpoena, court order, or legal process.

To protect rights, safety, clients, the public, or our business.

If we believe there is a risk of harm to you or someone else.

As described in our Privacy Policy.

In group programs, communities, or family plans, confidentiality also depends on the conduct of other participants. While we ask participants to respect privacy, we cannot guarantee that other participants will keep shared information confidential.

17. Privacy Policy

Your use of our website and services is also governed by our Privacy Policy, which explains how we collect, use, store, share, and protect personal information.

By using our website or services, you acknowledge that you have reviewed our Privacy Policy.

The GDPR’s transparency framework, for example, generally expects privacy notices to identify the controller, describe purposes and legal bases, name recipients or categories of recipients, address retention, explain rights, and discuss international transfers where relevant.

18. Client Information and Accuracy

You agree to provide accurate, current, and complete information when submitting forms, booking calls, purchasing services, enrolling in programs, or communicating with Results By Cami.

You agree to update us if your contact information, billing information, relevant wellness information, parent/guardian status, or other important details change.

Results By Cami is not responsible for issues caused by inaccurate, incomplete, or outdated information provided by you.

19. Intellectual Property

All content and materials provided by Results By Cami are owned by Results By Cami or licensed to us, including but not limited to:

Website content

Program materials

Frameworks

Worksheets

Videos

Audio recordings

Guides

Coaching processes

Assessment interpretations

Written plans

Community content

Emails and digital resources

Branding, logos, and copy

Trainings, slides, and presentations

You receive a limited, personal, non-transferable, non-commercial license to use materials provided to you for your own personal or family use, depending on your package or plan.

You may not copy, reproduce, distribute, sell, license, share, publish, teach, train others using, modify, or create derivative works from our materials without prior written permission.

20. Recordings

Some calls, workshops, trainings, group sessions, or community events may be recorded for client access, educational purposes, internal training, or program delivery.

By participating in recorded sessions, you consent to being recorded unless otherwise agreed in writing.

If you do not want your image or voice recorded, you are responsible for notifying us in advance, turning off your camera, muting yourself, or choosing not to participate in recorded portions.

We will not intentionally share private one-on-one coaching call recordings publicly without your permission.

21. Testimonials, Feedback, and Reviews

If you provide a testimonial, review, comment, success story, feedback, or other statement about Results By Cami, you grant us permission to use it for marketing, educational, and promotional purposes unless you specifically request otherwise in writing.

We may edit testimonials for grammar, clarity, length, or privacy, provided we do not materially change the meaning.

We will not intentionally disclose sensitive personal details, minor information, or private family information in public marketing without appropriate consent.

22. User Content

You retain ownership of personal content you submit, post, or share, such as comments, questions, testimonials, community posts, or messages.

By submitting content to us or posting in a community space, you grant Results By Cami a limited license to use, host, display, reproduce, and process that content as needed to provide services, operate communities, respond to inquiries, improve services, or use testimonials and feedback as permitted by these Terms and our Privacy Policy.

You are responsible for ensuring that content you share does not violate another person’s rights, confidentiality, privacy, intellectual property, or applicable law.

23. Third-Party Tools, Platforms, and Links

Results By Cami may use third-party tools and platforms to operate the business and deliver services, including but not limited to:

Payment processors

Scheduling tools

Video conferencing platforms

Email providers

SMS providers

WhatsApp or WhatsApp Business

Website hosting services

Analytics tools

Community platforms

Cloud storage providers

Client management systems

Contractors or support tools

We may also link to third-party websites, resources, products, or platforms.

We are not responsible for third-party websites, terms, privacy practices, security, availability, accuracy, or content.

Your use of third-party services may be governed by their own terms and privacy policies.

24. Website Use

You agree not to use our website, services, materials, community, or communication channels to:

Violate any law or regulation.

Infringe intellectual property rights.

Misrepresent your identity.

Interfere with website or platform functionality.

Attempt unauthorized access to systems or accounts.

Upload viruses, malware, spyware, or harmful code.

Harass, threaten, abuse, or harm others.

Share unlawful, false, defamatory, explicit, discriminatory, or harmful content.

Scrape, copy, or misuse website content.

Engage in fraud, deception, or unauthorized commercial activity.

We reserve the right to restrict or terminate access if we believe these Terms have been violated.

25. International Use

Results By Cami operates primarily with clients located in the United States, Australia, and Europe.

By using our website or services from outside the United States, you understand that your information may be transferred to, stored in, or processed in the United States or other countries where we or our service providers operate.

You are responsible for complying with laws applicable to you in your location.

26. Changes to Services

We may modify, update, pause, discontinue, or replace any part of our website, programs, packages, materials, communities, communication methods, or services at any time.

If you are actively enrolled in a paid service, we will make reasonable efforts to provide the core service described at the time of purchase, though specific features, tools, platforms, scheduling processes, or materials may change.

27. Disclaimer of Warranties

Our website, services, materials, communications, community spaces, and resources are provided on an “as is” and “as available” basis.

To the fullest extent permitted by law, we make no warranties or representations, express or implied, regarding:

Accuracy

Completeness

Reliability

Availability

Suitability

Fitness for a particular purpose

Non-infringement

Results

Wellness outcomes

Website or platform performance

Error-free or uninterrupted access

You use our website and services at your own discretion and risk.

28. Limitation of Liability

To the fullest extent permitted by law, Results By Cami, its owners, team members, contractors, representatives, affiliates, and service providers shall not be liable for any indirect, incidental, consequential, special, punitive, exemplary, or similar damages arising from or related to your use of our website, services, materials, communications, community, or third-party platforms.

To the fullest extent permitted by law, our total liability for any claim shall not exceed the amount you paid to Results By Cami for the specific service giving rise to the claim.

Some jurisdictions do not allow certain limitations of liability, so some limitations may not apply to you.

29. Indemnification

You agree to indemnify, defend, and hold harmless Results By Cami, its owners, team members, contractors, representatives, affiliates, and service providers from and against any claims, losses, damages, liabilities, costs, or expenses arising from:

Your violation of these Terms.

Your misuse of our website, services, materials, or community.

Your violation of applicable law.

Your violation of another person’s rights.

Your content, posts, submissions, or communications.

Your reliance on or application of information provided through our services.

30. Termination

We reserve the right to suspend or terminate your access to services, programs, materials, communities, communications, or our website if:

You violate these Terms.

You fail to make required payments.

You engage in harmful, abusive, unsafe, or disruptive behavior.

We determine that continued participation is not appropriate.

We are required to do so by law or platform policy.

Termination does not relieve you of payment obligations incurred before termination.

31. Dispute Resolution

If a dispute arises, you agree to first contact us at [email protected] so we can attempt to resolve the matter informally and in good faith.

If the dispute cannot be resolved informally, the dispute will be handled according to the governing law and dispute resolution process stated below, unless prohibited by applicable law.

32. Governing Law

These Terms shall be governed by the laws of the United States, without regard to conflict of law principles.

Any disputes arising out of or related to these Terms, our website, or our services shall be resolved in the United States, unless prohibited by applicable law.

33. Consumer Rights

Nothing in these Terms is intended to limit any non-waivable consumer rights that may apply under the laws of your location, including rights that may apply to consumers in the United States, Australia, the European Economic Area, the United Kingdom, or Switzerland.

If any part of these Terms conflicts with rights that cannot legally be waived, those rights will remain in effect.

34. Severability

If any provision of these Terms is found to be invalid, unlawful, or unenforceable, the remaining provisions will remain in full force and effect.

35. Entire Agreement

These Terms, together with our Privacy Policy and any applicable client agreement, invoice, proposal, checkout terms, or written service terms, form the entire agreement between you and Results By Cami regarding your use of our website and services.

If there is a conflict between these Terms and a signed client agreement, the signed client agreement will control for the specific services covered by that agreement.

36. Changes to These Terms

We may update these Terms from time to time. The updated version will be posted on our website with a revised effective date.

Your continued use of our website or services after changes are posted means you accept the updated Terms.

37. Contact Information

For questions about these Terms, please contact:

Results By Cami
Address: 243 Mission Arroyo Vis Kerrville TX, 78028
Email: [email protected]