Privacy Policy
Company Name: Results By Cami
Company Address: 243 Mission Arroyo Vis Kerrville TX, 78028
Company Email: [email protected]
Website: www.resultsbycami.com
1. Introduction
Results By Cami “Company,” “we,” “us,” or “our” respects your privacy. This Privacy Policy explains how we collect, use, disclose, store, and protect personal information when you visit our website, communicate with us, purchase services, participate in coaching or consulting, complete forms, receive SMS or WhatsApp reminders, join a community, or otherwise interact with us.
Results By Cami provides coaching, consulting, wellness education, bioenergetic assessment support, nervous system regulation support, limiting belief work, integration practices, family plans, and related services.
We provide services primarily to clients located in the United States, Australia, and Europe. Services are provided in English.
By using our website or services, you acknowledge that you have read and understood this Privacy Policy.
2. Important Wellness Disclaimer
Results By Cami provides coaching, consulting, education, and wellness support. We do not provide medical care, medical diagnosis, medical treatment, psychotherapy, emergency care, or other licensed healthcare services unless expressly stated in a separate written agreement and provided by a properly licensed professional.
Any wellness-related information you provide is used to support coaching, consulting, educational, and wellness planning services. Bioenergetic assessments are not intended to diagnose, treat, cure, or prevent any disease or medical condition.
You should consult a licensed physician, mental health professional, or other qualified healthcare provider regarding any medical or psychological condition.
3. Personal Information We Collect
We may collect personal information that you provide directly, information collected automatically through our website, and information generated through your use of our services.
Information You Provide Directly
We may collect:
Name
Email address
Phone number
WhatsApp number, if provided
Mailing address
Billing address
Payment-related information
Appointment and scheduling information
Intake form responses
Coaching or consulting goals
Wellness goals and personal concerns
Family plan information
Parent or legal guardian information
Minor participant information, where applicable
Information shared during coaching calls, consulting sessions, assessments, messages, forms, or community participation
Testimonials, reviews, surveys, or client feedback
Communications sent by email, phone, SMS, WhatsApp, web forms, or other methods
Wellness-Related Information
Because our services may involve wellness coaching, bioenergetic assessment support, nervous system regulation, limiting belief work, personalized planning, and integration practices, you may voluntarily share information related to:
Energy levels
Sleep
Stress
Mental clarity
Emotional patterns
Lifestyle habits
Family dynamics
Personal goals
Health history or wellness concerns
Medications, current treaments
Beliefs, patterns, or areas of personal growth
Information related to a minor or family member participating in services
Some of this information may be considered sensitive personal information, health-related information, or special category data depending on your location. We collect and use this information only as described in this Privacy Policy and as needed to provide our services.
Automatically Collected Information
When you visit our website, we or our service providers may automatically collect:
IP address
Browser type
Device type
Operating system
Pages viewed
Referring website
Time and date of visit
Website usage activity
Cookies, pixels, analytics data, and similar technologies
4. How We Use Personal Information
We may use personal information to:
Provide coaching, consulting, wellness support, assessments, personalized plans, family plans, and related services
Schedule and manage appointments
Send appointment reminders, meeting links, and scheduling updates
Communicate with you about services, purchases, programs, support, and client matters
Process payments and manage billing
Deliver digital materials, resources, community access, and program content
Personalize your experience
Respond to inquiries and support requests
Maintain client records
Improve our website, services, programs, marketing, and client experience
Send newsletters, updates, or promotional communications where permitted
Administer private communities or group programs
Comply with legal, tax, accounting, regulatory, and contractual obligations
Protect our rights, safety, clients, business, systems, and intellectual property
Prevent fraud, misuse, unauthorized access, or other unlawful activity
We collect only the information we reasonably need for these purposes.
5. Legal Bases for Processing Personal Information
For individuals located in the European Economic Area, United Kingdom, or Switzerland, we process personal information under one or more of the following legal bases:
Contract: To provide services you requested or purchased.
Consent: When you opt in to communications, provide sensitive or wellness-related information voluntarily, consent to SMS or WhatsApp messaging, consent to cookies where required, or authorize services for a minor.
Legitimate Interests: To operate, improve, and protect our business, website, services, client relationships, communications, and systems.
Legal Obligation: To comply with tax, accounting, regulatory, legal, or reporting obligations.
Vital Interests: In rare circumstances where necessary to protect someone’s safety.
Where special category or sensitive information is involved, we rely on your explicit consent or another lawful basis available under applicable law.
6. SMS/Text Messaging
Results By Cami may use SMS/text messaging primarily to remind clients of appointment times, upcoming meetings, scheduling updates, meeting links, and service-related information.
By providing your mobile phone number and consenting to receive SMS messages, you agree to receive service-related text messages from Results By Cami.
Message and data rates may apply. Message frequency may vary.
You may opt out of SMS messages at any time by replying STOP. You may request help by replying HELP or contacting us at [email protected].
We do not sell your SMS opt-in information. We do not share your SMS consent with third parties for their own marketing purposes.
SMS is not intended for emergencies, medical advice, crisis support, or highly sensitive personal information.
7. WhatsApp Messaging
For international clients, or where appropriate for client convenience, Results By Cami may use WhatsApp or WhatsApp Business to communicate about appointment reminders, upcoming meetings, meeting links, scheduling updates, and service-related logistics.
By providing your WhatsApp number, contacting us through WhatsApp, or consenting to receive WhatsApp messages, you agree to receive service-related WhatsApp communications from Results By Cami.
Please do not send highly sensitive personal, medical, financial, emergency, or crisis-related information through WhatsApp. WhatsApp is a third-party platform owned by Meta, and your use of WhatsApp is also subject to WhatsApp’s own Terms of Service, Business Terms, and Privacy Policy. WhatsApp Business terms place responsibility on businesses to provide appropriate notices and comply with applicable laws when using the platform.
We do not sell your WhatsApp contact information. We do not share your WhatsApp consent with third parties for their own marketing purposes.
You may opt out of WhatsApp communication at any time by replying STOP, asking us not to contact you through WhatsApp, or emailing us at [email protected].
WhatsApp is not intended for emergencies, medical advice, crisis support, or highly sensitive personal information.
8. Marketing Communications
We may send marketing emails, newsletters, updates, invitations, educational content, or promotional communications if you have opted in, purchased from us, inquired about services, or where otherwise permitted by law.
You may unsubscribe from marketing emails at any time by clicking the unsubscribe link in the email or contacting us directly.
Even if you opt out of marketing, we may still send transactional or service-related messages, such as appointment reminders,
billing notices, client communications, program updates, or legal notices.
9. Cookies and Tracking Technologies
Our website may use cookies, pixels, analytics tools, and similar technologies to:
Operate the website
Remember preferences
Understand website traffic and visitor behavior
Improve website performance
Support marketing and advertising efforts
Measure campaign effectiveness
You may control cookies through your browser settings. Some website features may not function properly if cookies are disabled.
Where required by law, we will request consent before placing non-essential cookies.
10. How We Share Personal Information
We may share personal information with trusted third parties who help us operate our business, including:
Payment processors
Scheduling platforms
Email marketing providers
SMS providers
WhatsApp or WhatsApp Business
Website hosting providers
Analytics providers
Video conferencing platforms
Community platforms
Client management systems
Cloud storage providers
Contractors, assistants, or support team members
Legal, tax, accounting, compliance, or professional advisors
These parties are authorized to use personal information only as needed to provide services to us, operate our business, or comply with legal obligations.
We may also disclose personal information:
If required by law, subpoena, court order, regulation, or legal process
To protect our rights, privacy, safety, clients, business, or property
To prevent fraud, abuse, unauthorized access, or security threats
In connection with a business sale, merger, acquisition, restructuring, financing, or transfer of assets
With your consent or at your direction
We do not sell personal information in the ordinary sense of exchanging it for money.
11. International Data Transfers
Because Results By Cami works with clients in the United States, Australia, and Europe, your personal information may be transferred to, stored in, or processed in countries other than where you live, including the United States.
Where required, we take reasonable steps to protect personal information transferred internationally. These steps may include using appropriate service providers, contractual safeguards, consent, data processing agreements, or other legally recognized transfer mechanisms.
12. Data Retention
We retain personal information only as long as reasonably necessary for the purposes described in this Privacy Policy, including to:
Provide services
Maintain client records
Manage family plan participation
Comply with legal, tax, accounting, and reporting obligations
Resolve disputes
Enforce agreements
Protect our business and legal rights
Maintain security and prevent fraud
Retention periods may vary depending on the type of information, the nature of the client relationship, applicable law, and legitimate business needs.
When personal information is no longer needed, we will delete, anonymize, or securely retain it as required or permitted by law.
13. Data Security
We use reasonable administrative, technical, and organizational measures to protect personal information from unauthorized access, loss, misuse, disclosure, alteration, or destruction.
The FTC advises businesses to understand what information they collect, limit access, protect sensitive information, and dispose of it securely when no longer needed.
However, no method of transmission or storage is completely secure. We cannot guarantee absolute security of personal information.
You are responsible for keeping your login credentials, passwords, devices, and account access secure.
14. Children’s and Minors’ Privacy
Results By Cami may provide services to individuals under the age of 18 through family plans or with appropriate parent or legal guardian involvement.
We do not knowingly collect personal information from minors without appropriate parent or legal guardian consent.
When services are provided to a minor, we may collect information necessary to deliver coaching, consulting, wellness support, scheduling, communication, family plan administration, and related services. This may include the minor’s name, age, parent or guardian contact information, wellness-related information voluntarily provided, appointment details, and relevant family support information.
A parent or legal guardian may contact us to request access to, correction of, or deletion of a minor’s personal information, subject to applicable law, business record requirements, safety considerations, and our legitimate need to provide services or comply with legal obligations.
If we learn that we have collected personal information from a minor without appropriate consent, we will take reasonable steps to delete it or obtain proper consent.
15. Wellness, Family, and Sensitive Information
Some information voluntarily shared with Results By Cami may be considered sensitive depending on your location, including wellness-related information, health-related concerns, emotional patterns, family dynamics, lifestyle details, stressors, personal goals, or information related to a minor participating in services.
We use this information only to provide coaching, consulting, personalization, family plan support, educational resources, scheduling, communication, client support, and related services.
By voluntarily providing this information, or by providing it on behalf of a minor for whom you are the parent or legal guardian, you consent to our use of it as described in this Privacy Policy, unless another legal basis applies.
16. Your Privacy Rights
Depending on your location and applicable law, you may have rights to:
Access the personal information we hold about you
Request correction of inaccurate or incomplete information
Request deletion of personal information
Object to or restrict certain processing
Withdraw consent where processing is based on consent
Request a copy of your information in portable format
Opt out of certain marketing communications
Opt out of certain data sharing or targeted advertising where applicable
Request information about how we collect, use, disclose, or retain personal information
Lodge a complaint with a data protection authority
To exercise your rights, contact us at [email protected].
We may need to verify your identity before responding to your request.
17. Privacy Rights for European Users
If you are located in the European Economic Area, United Kingdom, or Switzerland, you may have additional rights under applicable data protection laws, including the right to access, rectify, erase, restrict, object, transfer, or withdraw consent regarding your personal data.
You may also have the right to lodge a complaint with your local data protection authority.
GDPR-style privacy notices generally require clear information about who controls the data, what is collected, why it is collected, the legal basis for processing, recipients of the data, retention, rights, and international transfers.
18. Privacy Rights for Australian Users
If you are located in Australia, we aim to handle personal information in accordance with applicable Australian privacy requirements, including the Australian Privacy Principles where they apply.
You may request access to or correction of your personal information by contacting us at [email protected].
If you have a privacy concern, please contact us first so we can attempt to resolve it. You may also have the right to contact the Office of the Australian Information Commissioner.
Australian Privacy Principle guidance addresses matters such as direct marketing, cross-border disclosure, security, access, and correction of personal information.
19. Privacy Rights for U.S. State Residents
Certain U.S. state privacy laws may provide additional rights depending on your state of residence and whether those laws apply to our business.
These rights may include:
Right to know or access personal information
Right to correct inaccurate personal information
Right to delete personal information
Right to obtain a portable copy of personal information
Right to opt out of certain data sharing, sales, targeted advertising, or profiling where applicable
Right to limit certain uses of sensitive personal information where applicable
Right not to be discriminated against for exercising privacy rights
To make a privacy request, contact us at [email protected].
We do not discriminate against you for exercising privacy rights.
20. Community Participation
If you participate in a private community, group program, online forum, messaging group, or shared client space, information you post may be visible to other participants in that community.
Please use discretion when sharing personal information in group settings.
We ask all participants to respect confidentiality, but we cannot guarantee that other participants will keep shared information confidential.
We reserve the right to remove content or restrict community access if needed to protect safety, privacy, or the integrity of the community.
21. Testimonials and Public Content
If you submit a testimonial, review, comment, success story, or other feedback, we may use it for marketing, educational, or promotional purposes with your consent or as otherwise permitted by law.
We may edit testimonials for grammar, clarity, length, or privacy, provided we do not materially change the meaning.
We will not intentionally disclose sensitive personal details, minor information, or private family information in public marketing without appropriate consent.
22. Third-Party Websites and Platforms
Our website, emails, messages, or materials may contain links to third-party websites, tools, platforms, payment processors, scheduling tools, video conferencing services, community platforms, email systems, SMS providers, WhatsApp, or other services.
We are not responsible for the privacy practices, content, security, availability, or policies of third parties.
You should review the privacy policies and terms of any third-party services you use.
23. Do Not Track
Some browsers offer “Do Not Track” signals. Because there is no consistent industry standard for responding to these signals, our website may not currently respond to them.
24. Data Breach or Security Incident
If we become aware of a data breach or security incident involving your personal information, we will take reasonable steps to investigate, contain, and respond to the incident.
Where required by applicable law, we will notify affected individuals, regulators, or other parties.
25. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be posted on our website with a revised effective date.
Your continued use of our website or services after changes are posted means you acknowledge the updated Privacy Policy.
26. Contact Information
For questions, requests, concerns, or privacy rights requests, please contact:
Results By Cami
Address: 243 Mission Arroyo Vis Kerrville TX, 78028
Email: [email protected]